www.boots.com

Domain:

www.boots.com

Description of problem:

the main content of the login page fails to load: just the header and footer show, with blank in between.

LK: gigya issue

A URL/page where problem is visible: https://www.boots.com/webapp/wcs/stores/servlet/BootsLogonForm?myAcctMain=1&catalogId=28501&storeId=11352&langId=-1&krypto=quLjfmwpNplSvTMC98hVrQwarnYuR2gV7Uqx%2BekJGPHnCeRqazOfxQvnCPKoX2D%2FZI5dEhvvFdEg5nUAUvuqfDAQhDmrWEkTeljDLqSDk%2FDi%2Fk8qaHNQEc8NpcS2YaEgWaaH1yX4Mi1RbhE1%2FEdKqzdKJI3PHlMQNwhK4Cl%2B%2FDc%3D

Reported via: app

On macOS

Reproduced on Mac with Better enabled? Yes

On iOS

Reproduced on iOS with Better enabled? Yes

Console output for this page

[Info] Content blocker prevented frame displaying https://www.boots.com/webapp/wcs/stores/servlet/BootsLogonForm?myAcctMain=1&catalogId=28501&storeId=11352&langId=-1&krypto=quLjfmwpNplSvTMC98hVrQwarnYuR2gV7Uqx%2BekJGPHnCeRqazOfxQvnCPKoX2D%2FZI5dEhvvFdEg5nUAUvuqfDAQhDmrWEkTeljDLqSDk%2FDi%2Fk8qaHNQEc8NpcS2YaEgWaaH1yX4Mi1RbhE1%2FEdKqzdKJI3PHlMQNwhK4Cl%2B%2FDc%3D from loading a resource from https://cdns.gigya.com/js/gigya.js?apikey=3_tgWZjPmf4Y0eeO0Okf-Cl3OjuaTNMW5aSIYEi0dY66KmwQXWyItwHA1Kb_uGmB9r (BootsLogonForm, line 18)
[Info] Content blocker prevented frame displaying https://www.boots.com/webapp/wcs/stores/servlet/BootsLogonForm?myAcctMain=1&catalogId=28501&storeId=11352&langId=-1&krypto=quLjfmwpNplSvTMC98hVrQwarnYuR2gV7Uqx%2BekJGPHnCeRqazOfxQvnCPKoX2D%2FZI5dEhvvFdEg5nUAUvuqfDAQhDmrWEkTeljDLqSDk%2FDi%2Fk8qaHNQEc8NpcS2YaEgWaaH1yX4Mi1RbhE1%2FEdKqzdKJI3PHlMQNwhK4Cl%2B%2FDc%3D from loading a resource from https://s.btstatic.com/tag.js (BootsLogonForm, line 18)
[Info] Content blocker prevented frame displaying https://www.boots.com/webapp/wcs/stores/servlet/BootsLogonForm?myAcctMain=1&catalogId=28501&storeId=11352&langId=-1&krypto=quLjfmwpNplSvTMC98hVrQwarnYuR2gV7Uqx%2BekJGPHnCeRqazOfxQvnCPKoX2D%2FZI5dEhvvFdEg5nUAUvuqfDAQhDmrWEkTeljDLqSDk%2FDi%2Fk8qaHNQEc8NpcS2YaEgWaaH1yX4Mi1RbhE1%2FEdKqzdKJI3PHlMQNwhK4Cl%2B%2FDc%3D from loading a resource from https://www.googletagmanager.com/gtm.js?id=GTM-W26C7Q2 (BootsLogonForm, line 256)
[Info] Content blocker prevented frame displaying https://www.boots.com/webapp/wcs/stores/servlet/BootsLogonForm?myAcctMain=1&catalogId=28501&storeId=11352&langId=-1&krypto=quLjfmwpNplSvTMC98hVrQwarnYuR2gV7Uqx%2BekJGPHnCeRqazOfxQvnCPKoX2D%2FZI5dEhvvFdEg5nUAUvuqfDAQhDmrWEkTeljDLqSDk%2FDi%2Fk8qaHNQEc8NpcS2YaEgWaaH1yX4Mi1RbhE1%2FEdKqzdKJI3PHlMQNwhK4Cl%2B%2FDc%3D from loading a resource from https://cdns.gigya.com/js/gigya.js?apikey=3_tgWZjPmf4Y0eeO0Okf-Cl3OjuaTNMW5aSIYEi0dY66KmwQXWyItwHA1Kb_uGmB9r
[Info] Content blocker prevented frame displaying https://www.boots.com/webapp/wcs/stores/servlet/BootsLogonForm?myAcctMain=1&catalogId=28501&storeId=11352&langId=-1&krypto=quLjfmwpNplSvTMC98hVrQwarnYuR2gV7Uqx%2BekJGPHnCeRqazOfxQvnCPKoX2D%2FZI5dEhvvFdEg5nUAUvuqfDAQhDmrWEkTeljDLqSDk%2FDi%2Fk8qaHNQEc8NpcS2YaEgWaaH1yX4Mi1RbhE1%2FEdKqzdKJI3PHlMQNwhK4Cl%2B%2FDc%3D from loading a resource from https://s.btstatic.com/tag.js
[Log] gigyaKillSwitch value  : off (BootsLogonForm, line 19386)
[Log] gigyaKillSwitch is off : off (BootsLogonForm, line 19388)
[Error] ReferenceError: Can't find variable: gigya
	Global Code (BootsLogonForm:19392)
[Debug] REFRESH CONTROLLER MiniShoppingCartController ADDED THIS WIDGET...[Widget wc.widget.RefreshArea, MiniShoppingCart] with id = MiniShoppingCart (RefreshController.js, line 125)
[Debug] REFRESH CONTROLLER MiniShopCartContentsController ADDED THIS WIDGET...[Widget wc.widget.RefreshArea, MiniShopCartContents] with id = MiniShopCartContents (RefreshController.js, line 125)
[Debug] REFRESH CONTROLLER departmentSubMenu_Controller ADDED THIS WIDGET...[Widget wc.widget.RefreshArea, global_navigation] with id = global_navigation (RefreshController.js, line 125)
[Debug] REFRESH CONTROLLER AutoSuggestDisplayController ADDED THIS WIDGET...[Widget wc.widget.RefreshArea, autoSuggestDynamic_Result_div] with id = autoSuggestDynamic_Result_div (RefreshController.js, line 125)
[Debug] REFRESH CONTROLLER AutoSuggestCachedSuggestionsController ADDED THIS WIDGET...[Widget wc.widget.RefreshArea, autoSuggestCachedSuggestions_div] with id = autoSuggestCachedSuggestions_div (RefreshController.js, line 125)
[Debug] Call renderContext changed handler for the widget...[Widget wc.widget.RefreshArea, MiniShoppingCart] (RefreshController.js, line 167)
> Selected Element
< <div class="row">…</div>